Recall Alert for BISSELL Steam Shot Handheld Steam Cleaners

BISSELL has issued a major recall for over 3.2 million Steam Shot Handheld Steam Cleaners due to a significant burn hazard. This recall also affects approximately 355,000 units sold in Canada. Consumers are urged to discontinue use immediately and follow the recall procedures to ensure safety and receive compensation. If you were burned buy a steam cleaner, you could be entitled to compensation.

Recall Details

• Product Involved: BISSELL® Steam Shot™ Handheld Steam Cleaners
• Model Numbers: Includes models in the 39N7 series and model 2994
• Risk: The steam cleaners can expel hot water or steam while heating or during use, posing a serious burn hazard to users.
• Reported Incidents: There have been 183 reports of hot water or steam escaping, resulting in 157 reports of minor burn injuries.
• Sold From: August 2008 through May 2024
• Price Range: Between $35 and $40 each, or $70 for a two-pack
• Sold At: Available at Target, Walmart, other department and home goods stores, and online at BISSELL.com, Amazon.com, HSN.com, among other websites.

Remedy for Consumers

BISSELL is offering two options for consumers affected by this recall:

1. $60 BISSELL.com Credit: Can be used towards any purchase on BISSELL’s website.
2. $40 Refund: For each recalled steam cleaner.

To claim the refund or credit, consumers are required to:

• Stop using the recalled steam cleaner immediately.
• Visit BISSELL’s recall page to register for the recall.
• Follow instructions to safely cut the power cord and upload a photo showing the model number and cut cord as proof of destruction.

Consumer Contact Information

For more details or to initiate the recall process, consumers can:

• Phone: Call BISSELL toll-free at 855-417-7001, available from 9 a.m. to 9 p.m. ET Monday through Friday, and 9 a.m. to 8 p.m. ET on Saturdays.
• Email: Reach out to RecallNA@bissell.com.
• Online: Visit BISSELL’s Product Recalls and click on the “Product Recalls” section.

Legal Perspective and Assistance

If you have suffered injuries or other damages due to this defective product, you might be eligible for further compensation. The Law Offices of Jason Turchin understand the severity of burn injuries and are here to help you understand your legal rights and options. Contact us for a free consultation to discuss potential legal claims for compensation beyond what is offered through the recall.

Product Liability in the BISSELL Steam Shot Recall

The BISSELL Steam Shot Handheld Steam Cleaner recall underscores significant product liability issues that consumers should be aware of. Product liability refers to the legal obligation of manufacturers and sellers to ensure their products are safe for consumer use. In this case, the steam cleaners have been found to pose burn hazards, which could be attributed to defects in design, manufacturing, or inadequate warnings provided with the product.

When a product like the BISSELL Steam Shot fails to operate safely under normal usage and causes injury, the manufacturer, BISSELL Homecare Inc., could be held liable for those injuries. Victims may have the right to pursue legal action to seek compensation for their injuries if it can be demonstrated that the product was defective or the risks were not adequately communicated. Legal claims might focus on:

• Design Defects: Whether an inherent flaw in the design of the Steam Shot makes it unreasonably dangerous when used as intended.
• Manufacturing Defects: Whether errors occurred during the manufacturing process specifically for the units that malfunctioned.
• Failure to Warn: Whether BISSELL failed to provide adequate instructions or warnings that could have prevented the injury, such as clear guidelines on handling the device during and after use to avoid exposure to escaping steam or hot water.

Compensation for Victims

Victims of the BISSELL Steam Shot recall may be entitled to compensation that goes beyond the refund or credit offered by the company. If you have suffered burns or other injuries due to one of these defective steam cleaners, you may be eligible for:

• Medical Expenses: Coverage for all medical treatment related to the burn injuries, including hospital visits, medication, and any specialized care.
• Lost Wages: Compensation for any time taken off work to recover from injuries.
• Pain and Suffering: Compensation for the physical pain and emotional distress experienced as a result of the incident.
• Punitive Damages: In some cases, if it is proven that the company acted with gross negligence or disregard for consumer safety, punitive damages may be awarded to deter similar conduct in the future.

Individuals affected by the BISSELL Steam Shot recall are encouraged to document all aspects of their injuries and treatments and consult with a Florida product liability lawyer. A lawyer with experience in product liability claims can help navigate the complex legal landscape and ensure that all potential sources of compensation are explored and maximized.

For a detailed evaluation of your case and professional guidance on proceeding with a claim, contact a product liability attorney. They can provide the necessary legal support to help ensure your rights are protected and you receive the compensation you deserve for your injuries and losses.

Conclusion

We urge all BISSELL Steam Shot users to take immediate action to ensure their safety by participating in this recall. Keep informed about product safety and recall updates by visiting our blog regularly. If you’ve been injured by this product, don’t hesitate to reach out for legal advice to ensure your rights are fully protected.